WHAT DO WE DELIVER?
A support system tailored to your requirements
Full-time manning
Rapid response times for swifter resolution of your service requirements
Immediate attention, thorough evaluation, and the optimal action path to meet your service requirements
WHAT ELSE?
A provider of mechanical, PLC, and electrical services combined
Feedback that is patient, reliable, and competent
We offer skilled technicians who are knowledgeable about your production needs
Our around-the-clock access translates into uninterrupted service at your facility
24 / 7 premium customer service
In our company, the customer is our top priority. We believe that providing an experienced and comprehensive service at every stage of your engagement with us is crucial for the success of our partnership.
Given your unique circumstances and the technical challenges involved, we will manage your request and ensure your issue is resolved successfully.
Our technicians will provide an immediate response, address all technical inquiries, and persist until your particular issue is resolved successfully.
Upon request, our specialists will visit your warehouse, facility, or factory to assist you in overcoming challenges related to materials and instrumentation.
- A Kataifi Machine technician is available 24 hours a day, 7 days a week, 365 days a year
- Spare parts shipping is available 24 hours
- Parts are available for purchase 24 hours a day due to well-established supply processes
- Phone support available at no cost
- High service competence
- Assistance provided by seasoned experts
- Line malfunctions are quickly and safely resolved
- Phone support is available around the clock in case of any issues on the line
- Service technicians are available for on-site interventions both day and night
- Remote maintenance is possible for troubleshooting at any time, day or night